Yes, You may visit a nearby Sprint store for transferring your old contacts to your new phone or regarding
basic questions for the phone. However, Sprint may not help much with questions related to your phone plan and account
since your phone belongs to one of the corporate accounts that we manage.
If you have any question related to the PhoneLab phone, please email us at email@example.com.
You have unlimited data and text with this Sprint plan, but it doesn’t include international coverage.
Some participants have asked for adding international calling support and willingness to pay for it, however We have one corporate
account and not possible to add international calling to selected accounts.
When traveling out of country, we highly recommend using alternatives e.g. Skype, Pre-paid phones instead of this phone.
We will send you bill that Sprint sends us in case there are roaming charges for your number. But you should avoid this situation
as roaming charges are very high.
You should let us know ASAP. We will try to help you with location logs incase that can help you locate the phone.
When you joined the PhoneLab, the phone we hand out to you is essentially yours. This means that it is your responsibility to manage and
maintain your phone just as you would with your normal phone. Our service provider, Sprint, has a policy to provide a replacement for a $200
fee. If, for some reason, your phone gets broken, lost, or stolen, you will be responsible for this fee weather or not you get a replacement.